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Contact

Say hello.

One address for everything: help, your data, licensing questions, ideas.
[email protected]

  • Help with a video

    Tell us your account's email and which video. If the app showed you a reference, like W-12 or J-1a2b3c4d, include it: it points us straight at what happened.

  • Your data

    To see, correct or delete the personal data we hold about you, or to close your account, write from the email address on the account.

  • A picture in a video

    If a picture or clip in a Scenyn video uses your work, see copyright & takedowns for what to send. For anything else wrong with one, send us the video, the moment and why.

  • Complaints

    For a grievance about the service, its content or your data, write with the subject "Grievance" to our Grievance Officer. We acknowledge within 24 hours and resolve within 15 days.

Accounts, ideas, press and partnerships: the same address. Please don’t send passwords or API keys by email; we’ll never ask for them. For how we handle what you send, see the privacy policy.